ITIL Mindmap

Found some very nice ITIL mindmap:


http://www.mindmeister.com/5972018/itil-v3-core



Another one
http://itservicetoday.blogs.com/files/itil-v3-interactive-mindmap-1.pdf

Delete invalid Control Panel item

I have an invalid icon in Control Panel without text and image, since the name is missing I don't know which .cpl file is referring to. Since there are no reference to a .cpl, then the invalid icon is most likely a namespace entry implemented in the registry. In that case, use the following method to manage Control Panel namespace items.

The object would be present under one of the following registry keys:

HKEY_CURRENT_USER \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ ControlPanel \ NameSpace

HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Windows \ CurrentVersion \ Explorer \ ControlPanel \ NameSpace